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CMS and the an Bullying in Indian Call Centers
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This 11 page paper looks at the concept and applications of critical management studies. The paper looks first the development and general approaches of critical management studies (CMS) and critical management theory (CMT). The main body of the paper examines the way these theories may be used to examine the problem of bullying in Indian call centers. The bibliography cites 13 sources.
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Pages:
11
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Filename:TS65_TECMScall.doc |
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Paper Title:
CMS and the an Bullying in Indian Call Centers
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