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Change Model Steps Omitted in the Implementation of Change in the Concorde Bookshop Case
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This 4 page paper looks at a case concerning change. The Concorde Bookshop board of directors implemented change, with the appointment of a new general manager, without consulting the staff. The paper considers the why the change failed, looking at the stages of change which were omitted. The paper uses Kotters’ 8 stage model of change. The bibliography cites 4 sources.
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Pages:
4
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Filename:TS14_TEconcordbook.doc |
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Paper Title:
Change Model Steps Omitted in the Implementation of Change in the Concorde Bookshop Case
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