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Health Care Call Center Database Management Systems
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A 10 page paper discussing the potential value of implementing a call center at a company providing software for long term care facilities. The paper reviews the benefits of meeting customers’ needs for technical assistance and providing that assistance in a timely manner. It also discusses the types of database management systems available (Oracle 9, IBM DB2 and Microsoft SQL Server), recommending that the company choose either Oracle or SQL. Bibliography lists 5 sources.
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Pages:
10
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Filename:CC6_KSitHlthCareCallCtr.rtf |
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Paper Title:
Health Care Call Center Database Management Systems
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