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Management Principles: Total Quality Management
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This 17 page paper discusses Total Quality Management (TQM) and emphasizes the fact that this is not a quick-fix but a continuous long-term process towards improving the quality of product and production. Following a definition and brief explanation of Total Quality Management, the principles of this approach are outlined. This includes the 14 principles as proposed by Deming. The reasons Total Quality Management efforts often fail are discussed and Deming's Seven Deadly Diseases are outlined.. This is followed by an actual example from a researcher. Other measures of quality can be used in conjunction with Total Quality Management. The writer discusses how the ISO 9000 series certification is related to implementing Total Quality Management. The final part of the paper discusses the advantages and disadvantages of small companies in comparison to large companies attempting to implement Total Quality Management. Includes 1 page Table of Contents and Abstract. Bibliography lists 12 sources.
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Pages:
17
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Filename:MM12_PGtqm5.rtf |
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Paper Title:
Management Principles: Total Quality Management
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