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Operational Improvement at Crieff Hydro
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Term Papers on Applied Operations Management research papers
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This 5 page paper looks at the Scottish hotel Crieff Hydro and considers the way in which it may improve in operational terms, suggesting the adoption of SERVQUAL, justifying the reasons for this recommendation. The bibliography cites 7 sources.
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Pages:
5
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Filename:TS14_TEcieffh.rtf |
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Paper Title:
Operational Improvement at Crieff Hydro
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