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Service Characteristics and Consumption Trends That Impact on a Travel Agent
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Consumer Behavior Articles research papers
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This 9 page paper looks at the service characteristics needed by a travel agent and examines the trends within the travel industry. The writer looks at issues such as the changing role of the travel agent, increase consumer empowerment, the role and importance of the internet and general trends and preferences. The bibliography cites 10 sources.
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Pages:
9
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Filename:TS14_TETAservice.rtf |
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Paper Title:
Service Characteristics and Consumption Trends That Impact on a Travel Agent
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