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Service Issues in the PC Industry: Dell and Gateway Compared
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This 14 page paper examines the firms Dell and Gateway. Poor customers service has prompted both of these firms to stop outsourcing but has it helped? Customer service issues in the industry are explored. Bibliography lists 11 sources.
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Pages:
14
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Filename:RT13_SA706DaG.rtf |
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Paper Title:
Service Issues in the PC Industry: Dell and Gateway Compared
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