TQM at Corning & Xerox

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TQM at Corning & Xerox

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A 10 page paper discussing Total Quality Management at Xerox and Corning. Though TQM is normally only mentioned in passing now if it indeed is mentioned at all, both Xerox and Corning have incorporated its practices and philosophies into their own corporate cultures to the point that it is not a separate entity that needs to be discussed. Instead, it is simply something that is. Because TQM is such an integral part of the full operation of each company, it has nearly taken a life of its own, with care of employees, care of customers, efficient production and quality workmanship being so intertwined that they cease to be separate entities. Bibliography lists 12 sources.

Pages: 10

Filename:D0_Cornxer.doc

Paper Title: TQM at Corning & Xerox

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