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The Role of the Ombudsman; Unbiased and Fair or Biased and Constrained
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This 10 page paper considers the role and operation of the UK ombudsmen and examines the hypothesis that they are biased in favour of the industries they are there to regulate. The paper looks at the arguments and considers the powers and limitations of the ombudsmen, and cites examples using OFWAT and the Banking Ombudsman with relevant cases to illustrate the ways in which the organisation have the ability to use discretion or are constrained by law or by practice and considers the role of a passive bias. The bibliography cites 7 sources.
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Pages:
10
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Filename:TS14_TEombuds.wps |
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Paper Title:
The Role of the Ombudsman; Unbiased and Fair or Biased and Constrained
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