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The Theorists Of Total Quality Management
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A 15 page research paper on some of the most influential theorists behind the evolution of Total Quality Management (TQM). TQM by any name is the goal of nearly all businesses today: maximizing productivity and profitability while simultaneously reducing costs. Walter Shewhart originated the idea that quality control could be statistically measured and enhanced; W. Edwards Deming was his assistant and expanded Shewhart's original theory into the concept we know today as TQM. Joseph M. Juran was a contemporary of Deming's, and followed Deming's presentations in Japan with ideas of his own. K. Ishikawa tailored the American ideas specifically for the Japanese, and his ideas were exported all over the world. Ishikawa's work and the early indifference of American manufacturers to issues of quality are the primary reasons many believe that TQM is of Japanese origin. Bibliography lists 10 sources.
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Pages:
15
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Filename:D0_Tqm2.doc |
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Paper Title:
The Theorists Of Total Quality Management
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