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WASHINGTON MUTUAL AND QUALITY CONTROL
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Term Papers on Applied Operations Management research papers
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This 7-page paper focuses on Washington Mutual's mortgage operations and how they can be better streamlined through quality control processes. The paper examines the problem that the company is experiencing, discusses Deming's 14 points (widely considered the forerunner of TQM) and also discusses the Delphi method in terms of forecasting. Bibliography lists 2 sources.
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Pages:
7
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Filename:D0_MTwamut.rtf |
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Paper Title:
WASHINGTON MUTUAL AND QUALITY CONTROL
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